The foundation of the VR program is the principle that individuals with disabilities, including those with the most significant disabilities, are capable of achieving high quality, competitive integrated employment when provided the necessary services and supports. VR agencies must have effective processes to meet this mark, ensure performance accountability, and meet WIOA performance measures. Though VR agencies may set their own performance goals for various program aspects, the WIOA performance measures establish the Federal compliance goals for a VR agency. Therefore, the gold standard can be benchmarked using a VR agency's negotiated level of performance set for each program year (i.e. goal). This is not intended to supersede the passing or failing of the VR agency's performance (which includes additional calculations and individual/overall performance measure scores), but rather indicate targets for agencies to measure progress/achieve to inform the VR agency’s success. These targets help the VR agency to understand what participants in the program are achieving and inform potential adjustments to improve their outcomes.
WIOA Performance Accountability System

The Workforce Innovation and Opportunity Act (WIOA), signed into law on July 22, 2014, is designed to help job seekers access employment, education, training, and support services to succeed in the labor market and to match employers with the skilled workers they need to compete in the global economy. WIOA supersedes titles I and II of the Workforce Investment Act of 1998 (WIA) and amends the Wagner-Peyser Act and the Rehabilitation Act of 1973.
Section 116 of WIOA establishes performance accountability indicators and performance reporting requirements to assess the effectiveness of States and local areas in achieving positive outcomes for individuals served by the workforce development system’s six core programs:
U.S. Department of Labor – Employment and Training Administration (ETA)
- Title I: Adult Program
- Title I: Dislocated Worker Program
- Title I: Youth Program
- Title III: Wagner-Peyser Employment Services Program

U.S. Department of Education – Office of Career, Technical, and Adult Education (OCTAE)
U.S. Department of Education – Rehabilitation Services Administration (RSA)
WIOA Performance Indicators
Section 116(b)(2)(A) and its implementing regulations 34 CFR §361.155(a)(1) establish the six primary indicators of performance:
Employment Rate in the 2nd Quarter After Exit
Employment Rate in the 4th Quarter After Exit
Median Earnings in the 2nd Quarter After Exit
Effectiveness in Serving Employers
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