Quality Program & Performance Management
- Human Resources
- Data Analysis
- Quality Assurance and Program Evaluation
- WIOA Performance Accountability System and Employment Outcomes
- The VR Process
- Community Partnerships
- Pre-Employment Transition Services and Transition Services
- VR Program Administration and Management
- Laws, Regulations, and RSA Policies
Quality Employment Strategies
Data-Based Decision Making
- Human Resources
- Staff Recruitment Plan
- Comprehensive System of Personnel Development
- Staff Retention and Succession Planning
- Staff Training
- Quality Assurance and Program Evaluation
- Performance Management
- Internal Controls
- Quality Assurance Process
- Program Evaluation
- The VR Process
- Referral and Application
- Eligibility and Significance of Disability Determinations
- IPE Development
- Informed Choice
- Service Record Closure and Exit
Focus areas
- Human Resources
- Staff Recruitment Plan
- Comprehensive System of Personnel Development
- Staff Retention and Succession Planning
- Staff Training
- Quality Assurance and Program Evaluation
- Performance Management
- Internal Controls
- Quality Assurance Process
- Program Evaluation
- The VR Process
- Referral and Application
- Eligibility and Significance of Disability Determinations
- IPE Development
- Informed Choice
- Service Record Closure and Exit
Data-based decision making is essential to delivering high-quality vocational rehabilitation services that help individuals with disabilities achieve meaningful employment and greater independence. The use of accurate, timely, and reliable data helps the State Vocational Rehabilitation Agency (SVRA) evaluate program performance, identify opportunities for improvement, and make informed decisions that strengthen services and outcomes for the individuals served.
A data-informed approach supports every level of the SVRA from policy and procedure development, and case management and service delivery, to program planning, resource allocation, and strategic partnerships as purposed by the Workforce Innovation and Opportunity Act (WIOA). Data-based decision making also enables staff and leadership to monitor progress, ensure compliance with Federal and State requirements, and focus on practices that enhance the customer experience and improve employment outcomes for program participants.
Explore this page to learn more about tools and resources that can help staff understand, access, and use data more effectively in their respective roles.