Quality Program & Performance Management
- Human Resources
- Data Analysis
- Quality Assurance and Program Evaluation
- Laws, Regulations, and RSA Policies
- WIOA Performance Accountability System and Employment Outcomes
- The VR Process
- VR Program Administration and Management
- Community Partnerships
- Pre-Employment Transition Services and Transition Services
Quality Employment Strategies
Case Management System & IT Capacity
Focus areas
- Human Resources
- Staff Recruitment Plan
- Comprehensive System of Personnel Development
- Staff Retention and Succession Planning
- Staff Training
- Quality Assurance and Program Evaluation
- Performance Management
- Internal Controls
- Quality Assurance Process
- Program Evaluation
- Laws, Regulations, and RSA Policies
- Legislation
- WIOA Regulations
- VR Program-Specific Guidance
- Fiscal & Other Federal Guidance
- Rehabilitation Services Administration (RSA)
- The VR Process
- Referral and Application
- Eligibility and Significance of Disability Determinations
- IPE Development
- Informed Choice
- Service Record Closure and Exit
Focus areas
- Human Resources
- Staff Recruitment Plan
- Comprehensive System of Personnel Development
- Staff Retention and Succession Planning
- Staff Training
- Quality Assurance and Program Evaluation
- Performance Management
- Internal Controls
- Quality Assurance Process
- Program Evaluation
- Laws, Regulations, and RSA Policies
- Legislation
- WIOA Regulations
- VR Program-Specific Guidance
- Fiscal & Other Federal Guidance
- Rehabilitation Services Administration (RSA)
- The VR Process
- Referral and Application
- Eligibility and Significance of Disability Determinations
- IPE Development
- Informed Choice
- Service Record Closure and Exit
The IT and case management system is vital to a VR agency’s operations, enabling efficient and accurate data analysis across multiple operational areas. The VR agency can generate timely, accurate reports for Federal compliance and performance evaluation, using the data to make informed decisions and implement improvements in service delivery based on the analysis.
Resources