Quality Program & Performance Management
- Human Resources
- Data Analysis
- Quality Assurance and Program Evaluation
- WIOA Performance Accountability System and Employment Outcomes
- The VR Process
- Community Partnerships
- Pre-Employment Transition Services and Transition Services
- VR Program Administration and Management
- Laws, Regulations, and RSA Policies
Quality Employment Strategies
Be Intellectually Curious
Focus areas
- Human Resources
- Staff Recruitment Plan
- Comprehensive System of Personnel Development
- Staff Retention and Succession Planning
- Staff Training
- Quality Assurance and Program Evaluation
- Performance Management
- Internal Controls
- Quality Assurance Process
- Program Evaluation
- The VR Process
- Referral and Application
- Eligibility and Significance of Disability Determinations
- IPE Development
- Informed Choice
- Service Record Closure and Exit
Focus areas
- Human Resources
- Staff Recruitment Plan
- Comprehensive System of Personnel Development
- Staff Retention and Succession Planning
- Staff Training
- Quality Assurance and Program Evaluation
- Performance Management
- Internal Controls
- Quality Assurance Process
- Program Evaluation
- The VR Process
- Referral and Application
- Eligibility and Significance of Disability Determinations
- IPE Development
- Informed Choice
- Service Record Closure and Exit
- Understand Your Agency's Structure
- Understand the Federal Administration of the VR Program
- Becoming an Effective VR Leader
- The History of VR
- SRC, TA Centers, and the VR Network
- State Plan, Funding, and Fiscal Management
- Regulations, Lingo, and Disability Etiquette
- Non-Delegable Responsibilities, VR Data
- Reporting Requirements and Training
Don’t be afraid to ask questions and gain an understanding of all things related to your organization. This is not a sign of weakness; rather, it's a sign of interest and willingness to learn, making note of areas worthy of attention. Learn from others, stay curious, and actively seek information.
To-Do List
- Identify the subject-matter experts who have a rich history of VR.
- Get to know the various technical assistance centers available to you
- Tap into your assigned RSA liaisons.
- Google is your friend.