Quality Program & Performance Management
- Human Resources
- Data Analysis
- Quality Assurance and Program Evaluation
- WIOA Performance Accountability System and Employment Outcomes
- The VR Process
- Community Partnerships
- Pre-Employment Transition Services and Transition Services
- VR Program Administration and Management
- Laws, Regulations, and RSA Policies
Quality Employment Strategies
General Observations
Focus areas
- Human Resources
- Staff Recruitment Plan
- Comprehensive System of Personnel Development
- Staff Retention and Succession Planning
- Staff Training
- Quality Assurance and Program Evaluation
- Performance Management
- Internal Controls
- Quality Assurance Process
- Program Evaluation
- The VR Process
- Referral and Application
- Eligibility and Significance of Disability Determinations
- IPE Development
- Informed Choice
- Service Record Closure and Exit
Focus areas
- Human Resources
- Staff Recruitment Plan
- Comprehensive System of Personnel Development
- Staff Retention and Succession Planning
- Staff Training
- Quality Assurance and Program Evaluation
- Performance Management
- Internal Controls
- Quality Assurance Process
- Program Evaluation
- The VR Process
- Referral and Application
- Eligibility and Significance of Disability Determinations
- IPE Development
- Informed Choice
- Service Record Closure and Exit
- I&E funding is often used as flexible infrastructure funding: councils, accessible public participation, planning, evaluation, and partnership development create the conditions for broader service innovation
- Transition and supported employment dominate the service-delivery innovations, particularly for youth and people with the most significant disabilities
- Many “innovation” activities are workforce-capacity investments—training staff and providers, building employer relationships, improving data, and strengthening interagency agreements—rather than direct purchases for individual cases
- Separate blind VR agencies often emphasize specialized assistive technology, orientation and mobility, sensory-disability provider capacity, and targeted transition services.
- Smaller or rural jurisdictions frequently use I&E funds to address access constraints such as limited providers, transportation, language access, and geographic isolation.